Some Books about Sheldon - Happy Sheldon Reading!

Raving Fans: A Revolutionary Approach To Customer Service
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore If you really want a booming business, you have to create Raving Fans."

This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.

Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

.
Price: $3.99 [Notify me when price goes down.]


Applied Calculus
APPLIED CALCULUS, 3/E brings together the best of both new and traditional curricula to meet the needs of today's students The author team's extensive teaching experience and proven ability to write innovative and relevant problems has made this text a true bestseller. Exciting new real-world applications make this new edition even more meaningful to students in management, life and social sciences. This book will work well for those departments seeking a middle ground for their instructors.

APPLIED CALCULUS, 3/E exhibits the same strengths from earlier editions including the "Rule of Four", an emphasis on concepts and modeling, exposition that students can read and understand and a flexible approach to technology. The conceptual and modeling problems, praised for their creativity and variety, continue to motivate and challenge students..
Price: $59.89 [Notify me when price goes down.]



Option Volatility & Pricing: Advanced Trading Strategies and Techniques
One of the most widely read books among active option traders around the world, Option Volatility & Pricing has been completely updated to reflect the most current developments and trends in option products and trading strategies.

Featuring:

  • Pricing models
  • Volatility considerations
  • Basic and advanced trading strategies
  • Risk management techniques
  • And more!

Written in a clear, easy-to-understand fashion, Option Volatility & Pricing points out the key concepts essential to successful trading. Drawing on his experience as a professional trader, author Sheldon Natenberg examines both the theory and reality of option trading. He presents the foundations of option theory explaining how this theory can be used to identify and exploit trading opportunities. Option Volatility & Pricing teaches you to use a wide variety of trading strategies and shows you how to select the strategy that best fits your view of market conditions and individual risk tolerance.

New sections include:

  • Expanded coverage of stock option
  • Strategies for stock index futures and options
  • A broader, more in-depth discussion volatility
  • Analysis of volatility skews
  • Intermarket spreading with options
.
Price: $34.63 [Notify me when price goes down.]


How Barack Obama Won: A State-by-State Guide to the Historic 2008 Presidential Election (Vintage)
How Barack Obama Won—by one of the most lauded political journalists of our time, and one of the most respected pollsters in the business—gives us not only the inside state-by-state guide to how Obama achieved his victory, but also the essential toolbox for understanding the political implications of the 2008 presidential election—where the country stands vis-à-vis Red and Blue states, where it currently is and is headed politically, and whether a political realignment has taken place.

The book features an introduction by Chuck Todd, putting the 2008 presidential election in political and demographic perspective, even as it reveals national trends. The final electoral map will appear in the front matter, as will unexpected "fun facts." The book is divided into four parts, each of which proceeds alphabetically state by state: Battleground States (e.g., Colorado, Florida, Idaho); Emerging Battleground States (e.g., Arizona, Georgia, Montana); Receding Battleground States (e.g., Michigan, Pennsylvania); Red and Blue States (e.g., Idaho and Mississippi, California and New York).

The votes in each state for Obama and McCain are broken down by percentage according to gender, age, race, party, religious affiliation, education, household income, size of city, and according to views about the most important issue (the economy, terrorism, Iraq, energy, healthcare), the future of the economy (worried, not worried) and the war in Iraq (approve, disapprove). Comparative figures for the 2004 Bush–Kerry election are provided. Each state profile is comprised of a table of numbers—with crucial lines highlighted—and analysis. From the book's treasury of facts you will learn about:

First Time Voters: The ratio of first-time to previous voters was identical to the 2004 split. Eleven percent (11%) of the electorate voted for the first time in 2004 and 2008. In 2008 70% voted for Obama whereas in 2004 only 53% voted for Kerry.

White Voters: Obama won the white vote in 18 states and the District of Columbia: CA, CO, CT, DE, HI, IL, IA, ME, MA, MI, MN, NH, NY, OR, RI, WA, WI and VT. Obama received less than 35% of the white vote in 13 states, with Louisiana (14%), Mississippi (11%) and Alabama (10%) picking up the rear.

The Bush Factor: With the exception of Missouri (which barely went to McCain), Obama won every state where Bush's approval rating was below 35% in the exit polls; he lost every state where Bush's approval rating was above 35%. Bush's approval rating was highest in Utah (47%), which supported McCain by a 29 point margin, and lowest in Washington,D.C. (8%), where McCain received only 7% of the vote.

Florida: Votes for McCain were 25,000 fewer than for Bush in 2004; Obama's exceeded Kerry's by 540,000.

Ohio: Votes for Obama were 34,000 fewer than for Kerry in 2004; McCain's, however, were 350,000 short of Bush's.

By the way, since 1928 there has not been a winning Republican presidential/vice-presidential ticket without a Bush or Nixon..
Price: $7.46 [Notify me when price goes down.]


First Course in Probability, A (7th Edition)

This introduction presents the mathematical theory of probability for readers in the fields of engineering and the sciences who possess knowledge of elementary calculus. Presents new examples and exercises throughout. Offers a new section that presents an elegant way of computing the moments of random variables defined as the number of events that occur. Gives applications to binomial, hypergeometric, and negative hypergeometric random variables, as well as random variables resulting from coupon collecting and match models. Provides additional results on inclusion-exclusion identity, Poisson paradigm, multinomial distribution, and bivariate normal distribution A useful reference for engineering and science professionals.

.
Price: $58.99 [Notify me when price goes down.]


Master of the Game
When Kate McGregor inherits her father's business, it blossoms into an empireshe'll stop at nothing to preserve. 2 cassettes..
Price: $4.04 [Notify me when price goes down.]


Great Traditions in Ethics
New to ethical theory? No problem. GREAT TRADITIONS IN ETHICS-the standard historical anthology for introducing ethical theory-makes it easy to explore the many primary sources that contribute to the canon of ethical theory. Chapter introductions provide biographical, historical, and theoretical contexts, and classic reading selections are supplemented by comments that will help you understand the works. This anthology will challenge you to critically engage the most crucial ideas, thinkers, and readings in the history of ethical theory..
Price: $69.82 [Notify me when price goes down.]


Introduction to Probability Models, Ninth Edition
Ross's classic bestseller, Introduction to Probability Models, has been used extensively by professionals and as the primary text for a first undergraduate course in applied probability. It provides an introduction to elementary probability theory and stochastic processes, and shows how probability theory can be applied to the study of phenomena in fields such as engineering, computer science, management science, the physical and social sciences, and operations research. With the addition of several new sections relating to actuaries, this text is highly recommended by the Society of Actuaries.

A new section (3.7) on COMPOUND RANDOM VARIABLES, that can be used to establish a recursive formula for computing probability mass functions for a variety of common compounding distributions.

A new section (4.11) on HIDDDEN MARKOV CHAINS, including the forward and backward approaches for computing the joint probability mass function of the signals, as well as the Viterbi algorithm for determining the most likely sequence of states.

Simplified Approach for Analyzing Nonhomogeneous Poisson processes

Additional results on queues relating to the
(a) conditional distribution of the number found by an M/M/1 arrival who spends a time t in the system,;
(b) inspection paradox for M/M/1 queues
(c) M/G/1 queue with server breakdown


Many new examples and exercises..
Price: $79.96 [Notify me when price goes down.]


<< she's gotta have it



Trademarks are property of the Trademark Owners.
Copyright 1998-2007 Real Open Organization, Kansas City, Missouri, USA